Reviews and Testimonials
Submit a review of our company and services.
Read reviews of our company and services submitted by clients, veterinary professionals, equestrians, emergency responders, industry leaders, and other associates.
Please submit your review of 4Hooves Large Animal Services, LLC:
As executive director of a local nonprofit therapeutic riding center, I am so grateful to have 4Hooves Large Animal Services as a local resource. Many of our horses are older, and all are beloved; we appreciate having a local company that is able to provide dignified and thoughtful end of life services when they are needed. Tori and Justin are a terrific resource in our community, providing training, emergency services, transport, and generally filling a much needed role in our local horse community.
L Katz, North Carolina Therapeutic Riding Center

This is a formal letter of recommendation regarding 4Hooves Large Animal Services.

During my three years serving as the Executive Director of the Carolina Horse Park, Justin and Tori McLeod and their team provided outstanding equine emergency service for all our recognized Events. 

They are highly qualified and very professional in their dealings with the veterinarians, clients and Park Administration.  They work effectively in blending into the Team to provide effective emergency service.

They have the capability to physically handle any equine related emergency response and transport of ambulatory, non-ambulatory, or deceased equines with their cache' of basic and specialized equipment and highly skilled personnel.

Their commitment to training is evidence by conducting simulated training sessions at the Park to ensure their staff are prepared to successfully deal with the most difficult emergency situations.

Overall the caliber of their services is truly outstanding.  They have been a pleasure to work with and are the best of the best in what they provide to any event venue.

M Grippa, Executive Director of the Carolina Horse Park

I am a huge fan of these people. You have helped us out on multiple occasions. Cannot say enough good things about Tori and Justin.
L Crescenzi
These people are empathetic professional and provide an important service. I had an end of life situation which they were very patient while I spent a week making a decision etc. and were right here when needed. 
C Everhart
Tori and Justin are above awesome!
K Vaughn

I’m writing to express my support of 4Hooves Large Animal Services helping you with your equine emergency program. It’s my pleasure to urge you to consider Justin, Tori and their highly skilled team to serve your emergency response and transport needs.

4Hooves Large Animal Services have been leading the equine rescue and transport department at the Carolina Horse Park for the past several years. They continue to maintain a high level of training and professionalism, provide specialized equipment and possess strong crisis management skills.

Justin and Tori’s proficiency in equine transport, paired with their deep understanding of the horse and horses in sport, puts them on the leading edge for managing any equine related emergency.

I confidently recommend Justin, Tori and their crew for the equine emergency response position. They have extensive knowledge, a profound dedication to the industry and the ability to work as a cohesive unit with veterinarians and medical personnel. This team will be a great addition to your competition and/or community. 

M Donovan, Program Director for the Carolina Horse Park

FYI If anyone needs a ride to NCSU-CVM (Veterinary Hospital) 4Hooves Large Animal Services can do the job!  My horse had eye surgery and became difficult to load on a two-horse trailer but had to go to NCSU-CVM.  Justin was able to load my horse with great patientce and gave us a smooth ride in that rainy weather!  We had a great trip!
F Currey
This letter is in the strongest support possible of the services that you provide to the equine community through your business, 4Hooves Large Animal Services.  I have had the privelege of working with you and your team at the Carolina International as well as on numerous occasions at NC State University College of Veterinary Medicine (Veterinary Hospital) during both training events and emergency situations. 
As an equine orthopedic surgeon and sports medicine and rehabilitation specialist, I am acutely aware of the need for prompt and professional handling of equine on-course athletic emergencies, as this often is the difference between being able to repair a fracture or not, and more importantly to be able to save a horses's life or not.  Your team is imminently qualified to work all levels of equine events, including the World Equestrian Games (WEG).  You and your team have highly specialized equipment and have repeatedly demonstrated the utmost professionalism, skills, and leadership under very stressful and physically demanding situations.  Your team works together as a cohesive unit and is proficiently able to lead and direct others involved, including veterinarians, so that both the horse and all humans involved are safe and working efficiently toward one goal.  It is very impressive to watch your team work and it has been an honor for me to get to work with your team on numerous occasions. 
In summary, I highly support you and your team.  There is no other equine ambulance service that I would trust as much and I hope to have the privilege of working with you again.
L Schnabel, DVM, PhD, Dip ACVS, Dip ACVSMR
The Schnabel Lab
North Carolina State University - CVM Veterinary Hospital
Assistant Professor of Equine Orthopedic Surgery
A collaboration of Homeland Security, Onondaga County Soil & Water, and the American Dairy Council paid for a presentation of an introduction of Large Animal Rescue for CNY area fire departments, EMT’s, and the general farm and horse owning public. The event was well publicized, and Mark Burger, Executive Director of Onondaga County Soil & Water, reported 94 people, many local but some from as far away as Ogdensburg, Albany, Cobleskill and Penn Yann, came to hear the speakers. The very large college auditorium on the OCC campus could have held two or three times the number. This is a pity, because while parts of the video presentation were very unsettling, there was a lot to be learned, and much information that would be of interest to many in NYSHC and the horse community. Tori and Justin McLeod of Spring Lake, North Carolina, have been practicing and learning for over twenty years. He is a full-time fireman, and she is a supervisor of a 911 call unit, so they each have a lot of experience in all kinds of emergency calls. The topic this night was large animal rescue, primarily horses. As an opening, they presented a photo of a horse, trapped inside of a large unmounted tractor tire in the middle of a pasture, which looked like a virtually impossible trap for a horse to get into or out of. Then, they showed a second photo of a different horse and different tire, and then a third horse in yet another tire; all different horses, different places, different times. The point was how each emergency call can seem like an impossible tragedy, and yet the same accident can happen again and again. Or maybe, that you should never underestimate the ability of your horse to get into trouble, or your ability to prevent it. The evening was well organized, and covered many categories, such as farm accidents, farm fires, trailer accidents, horses stuck in swimming pools, horses in pits, horses upside down in ditches, and how first responders can and should train to deal with these situations. Tori started by identifying the basic information the 911 operator needs from the person calling for help: briefly and in detail what is the problem, where is the location, and what do first responders need to bring (ie., what is not available on site?) As a horse owner, Tori explained the mindset of the “crazy horseowner”, and how important it is for the trained incident commander (the trained professional who assumes command of any accident/fire/disaster) to remain calm and focused without allowing the “crazy horseowner” to impede the rescue attempt. This segment was primarily for the professional rescue and EMT people in the audience, who may already be used to dealing with excited homeowners who have a burning house. But horse people also could benefit from knowing the technical aspects of the “human to animal bond” that may keep them from reacting to an emergency with logical thought and action. You may believe that you know your animal best, but there will be times when you need to let trained professionals do their job. Many accidents and fires can be avoided, and Tori gave lots of advice on this topic, as well as on the unforeseen natural disasters that seem all too frequent in the past several years. The NY Horse Council has lots of “preparedness” documents available on their website (www.nyshc.org), but there is nothing like before and after photos of accidents waiting to happen to get you thinking about your own place. But for examples of what to do “when the ox is (literally) in the ditch”, this was just the kind of presentation you would hope that the first responders coming to your place would be able to remember. Videos of front-end bucket loaders and helicopters were impressive, but “Keep It Simple” was the mantra for the evening. Special designed rescue tools were laid out on a table for inspection, and were shown in video and pictures, being used to extricate horse and cattle from bad situations. Even greater emphasis was put on available materials and tools that could quickly be improvised. Lots of manpower on ropes is often better than a huge tractor. One important lesson of the night was that there are lots of “reality” TV programs that document real people rescuing real animals, that many of us may think are good examples to be followed, since the animal survived at the end of the program. Tori showed an example of one of these shows, where the horse was dragged out of a mudhole by a pick-up truck and tow chain around its neck, and it did get up on his feet at the end of the 30 minute program. She then pointed out that we have no idea if a vet examined the horse for dislocated vertebra, or if the horse collicked within a few days after such a traumatic rescue. She cited several examples from her experience of horses rescued from fires or entrapments who eventually died from infections that could have been prevented by a simple hosing bath and examination. Another section of her talk cautioned against the well-intentioned rescuers who inadvertently put themselves in a dangerous position. Before a rescue is attempted, you should always ask if the risk of death is worth it. The priority that firemen are trained to follow is #1, the human rescuer, #2, the human victim, and #3, the animal victim. A trained firefighter can tell when a burning barn is too dangerous to enter to save a horse, while the typical horseowner may be all too eager to try. There were many times during this presentation that I felt uncomfortable; when you see an animal suffering, when you see potential or actual loss, when you see someone hurt or in a dangerous situation. But this is stuff that is well worth being exposed to, and was just an introduction. If you have the opportunity in your area to see this or a similar presentation, don’t miss it. If Justin and Tori return to the area, with the next level of training, I will definitely help publicize it.
M Burger, Onondaga County NY